Testimonials

For the past decade, we have been designing premium hydrotherapy equipment for some of the world’s most renowned spas.

Luxury resort Canyon Ranch chooses HydroCo, including its spa therapy suites on the opulent cruise liner, Queen Mary 2. Other exclusive retreats, such as the Bliss Spa in New York, Ananda in the Himalayas, the Sanderson Hotel in London and the famed Daintree Ecolodge, also select HydroCo as their preferred supplier.

Strategic Spa Solutions, LLC

Diane Trieste“I’ve worked with HydroCo for over 10 years. I was impressed the first time we met because Brian and his team went above and beyond customizing a hydrotherapy tub to meet the needs of our very busy hydrotherapy department, hence, HydroToneX. Over the years HydroCo has stayed one step ahead launching new innovative equipment for the salon, home use & fitness facilities. What I admire within there development process is the passion & consideration of how to get people to experience safe hydrotherapy treatments. Even there newest equipment shows they are constantly thinking about tomorrow – creating hydro equipment that actually conserves water…what a concept!! Every time I see Brian I can’t wait to here what’s “new”!

Diane Trieste, Principal
Strategic Spa Solutions, LLC

Turtle Cove Spa, Inc

Debi Barnes Turtle Cove SpaWhen I opened Turtle Cove Spa in 2003 I was a novice spa owner and very apprehensive about which equipment to purchase with the limited budget I had.  After talking with Brian at HydroCo and experiencing the Thermal M, I made the decision to purchase it, and have not regretted it for one minute! Our customers LOVE having body treatments in it because it keeps them warm and provides ,greater privacy during the treatment, and our staff loves it because there is no mess.  Equally important, the equipment has been reliable and the customer service has been excellent.  We had one minor problem with a hose a few years ago and they responded quickly to fix the problem.   

As a small spa you sometimes get lost in the crowd but that has not been the case with HydroCo--they have taken good care of us.  I would recommend them to anyone.  

Debi Barnes, Owner/President
Turtle Cove Spa, Inc.
Mountain Harbor Resort & Spa
Mt. Ida, Arkansas

Thalgo Australia

Sol CaganoffAs suppliers of skincare products to the Beauty and Spa industry we have observed that the equipment supplied by Hydroco is innovative, effective and reliable. It is clear that Hydroco are dedicated to water treatments, water & energy management and excellence in service and installation. We have found that working alongside Hydroco has been a positive experience for ourselves and our Thalgo stockists.

Sol Caganoff
CEO – Thalgo Australia

 

Eminence

KoronczayHydroCo have shown incredible innovation over the past 10 years I have known the brand.  I have always been amazed how HydroCo continue to develop equipment that makes hydrotherapy treatments easy to perform and in a clean and effortless way.  There commitment to the environment – saving water and energy with smart designed equipment is well recognized and because of this I am very happy to recommend HydroCo to any of my clients.  

Boldijarre Koronczay, CEO Eminence

Hyde Park College of Skin and Body Therapy

Dianne MilesAs an Internationally accredited Beauty Therapy and SPA training school I am pleased to have chosen HYDROCO not only for my College SPA equipment but to also have their equipment in my DAY SPA.

The HYDROCO products could not be any better suited to equip my International students with up market and sophisticated skills because of their training with HYDROCO hydro baths and Vichy showers.

HYDROCO also have given us the best in after sales service and their innovative development and designs make us proud to be associated with this International organisation.

Dianne Miles
Principal
Hyde Park College of Skin and Body Therapy

Elly Lukas

Alex ZotosAs Australia’s premier Spa & Beauty Therapy Educator, we are proud of our long standing association with HydroCo and its founder, Brian Gay.

In a word, HydroCo are ‘innovators’. In another word, they are ‘leaders’ in our industry.

Brian Gay has single handedly changed the face of our industry through product innovation over the past 15 years.

You will find HydroCo equipment in the world’s leading Spas and Resorts. Their equipment is stylish, functional, therapist friendly, above all built to last and is often imitated.

The latest range of water saving equipment is also environmentally and user friendly.

The challenges that our industry faces with water consumption has been addressed with the latest HydroCo equipment, including ‘Time’ and ‘Suzi’.

Our students have learnt on HydroCo equipment and we use the equipment in our Hepburn Spa facility in Daylesford. HydroCo are currently installing a ‘bespoke’ custom designed thermal experience room in our city spa.

The after sales support and training has been beyond expectations and I have no hesitation in recommending HydroCo.

Alex Zotos, Principal  - Elly Lukas

Sothys

Jeffrey Daley“The Hydro-Co team continually surprise us with new and exciting products and services – they listen and they deliver. The quality of construction in the Hydro-co equipment is possibly the best I have seen from any equipment supplier in our industry today.

Their foresight into the need for water conservation and therefore environmental issues is ahead of market expectation”.

Jeffrey Daley - Managing Director, Australian Distributor

Spa Guru Consulting /Spa Australasia Magazine

Kirien Withers"Creating exceptional client experiences within a Spa is always a challenge. As a world leader in Hydrotherapy and Spa Equipment, HydroCo does not only continuously innovate in order to provide equipment that meets the experiential need as well as the practical needs of the Spa environment, but also actively seeks ways to overcome the serious challenges presented by the need for water use restraint and the need for perfectly hygienic systems. It is exciting that this leading technology is proudly Australian!"

Kirien Withers - Director - Spa Guru Consulting; Director - SpaEscapes.com
Editor-, Spa Australasia Magazine; Editor In Chief: Spa Life Magazine

LITYA

Diane TriesteHydroCo never ceases to amaze with its rapid evolution of equipment that integrates, innovation in design and technology that works to save our valuable resources of water and energy. HydroCo is a company that consistently delivers, not only high quality equipment, but also contributes innovative ideas that assist the spa industry in delivering a true spa experience whilst being comfortable that they are doing so with minimal impact on the environment.

Susanne Nelson - LI’TYA

 

Beauti Bar

“I was first intrigued by Suzi’s™ high tech sophisticated design and operations compared to the traditional shampoo bowl. After a demonstration at IBS, I realized that Suzi™ offered therapeutic treatments that would be amazing in my new salon.

The hydromassage element of Suzi™ provides clients with a complete state of relaxation and well being. The return of natural reflective shine and silky soft hair is the results of this exceptional unit.

I can’t imagine life without Suzi™.”
Janet Keyes - Owner

Canyon Ranch

“For the past decade, Canyon Ranch life enhancement resorts and wellness facilities have chosen HydroCo as its preferred supplier of spa and hydrotherapy equipment. HydroCo provides exceptional customer experience and strives for excellence in the industry, supporting the mission of Canyon Ranch.

We continue to affiliate with HydroCo because we appreciate the expertise and knowledge of Brian Gay and his team - and their demonstrated desire to deliver service and products beyond our expectations.”
Diane Trieste - Director, Spa & Product Development

Clinique Ergonique – Medical Spa

“At Clinique Ergonique the HydroCo Thermal Capsule is part of the treatment package for meso and after lipo suction. With Meso we use this treatment before injection to increase the circulation. Our patients come in 1 to 2 times a week for detox and drainage after treatment until their next Meso treatment. After lipo we do the treatment two times a week for 6 to 8 weeks for smooth lump free texture. We also incorporate this with Weight Loss programs.”
Dr. Mix, CEO

Daydream Island Rejuvenation Spa

“HydroCo have been a great support and continue to be, and they have been a wealth of knowledge for someone just starting in the industry. The equipment is innovative, versatile and reliable and the continuous support from the technicians at HydroCo, make it easy when you live on an island! The training and support over the past 12 months from HydroCo has been commendable and refreshing in this competitive market. We look forward to a continuously successful future with HydroCo and beyond™.”
Luana Friend - Spa Manager, Daydream Island Rejuvenation Spa

Harbour Day Spa

"When we developed our Spa and Salon we wanted to feature water as strongly as possible but also be environmentally sensitive - especially considering the drought situation we have in Queensland.

Our spa has stunning views of water and we have various water features (which are water-wise) throughout the spa to create ambience. We always knew we wanted to have a water treatment for our clients and believe these can have great therapeutic benefits.

We considered the Vichy shower but felt these were not environmentally friendly in terms of water use - and we also needed to consider the high cost of water useage, so we settled on the Thermal M capsule. This has been extremely popular with both our male and female clients - it's more private than the Vichy and the controlled water and steam experience is very well received. The staff love it too - as they are not drenched when giving treatments!"
Leanne Morris – Director, Harbour Day Spa

Heaven on Earth Day Spa

“Initially we wanted a piece of equipment that would allow us to do a range of treatments. The HydroCo 3i fit in with this criteria perfectly allowing us to perform over six different types of treatments in our salon, (so far). The machine itself is very simple and easy to use. It creates minimal mess or fuss (particularly when doing mud and algea wraps), and it's easy to clean: very important when our schedule is very busy."

" HydroCo's range of equipment is an inspiration for our ideas when we eventually expand our range of treatments; keeping us "up with the times".
Tanya- Therapist - Owner, Heaven on Earth Day Spa

Natskin Spa Retreat-Immerse Vineyard

"We've only had Suzi™ for a short while but the feedback from the clients, especially men has been really positive, and the clients feel like it's a real experience!"

"As a therapist I find it really easy to use and it's been a great training tool for our "Spa Hand" (trainee) to be exposed to our treatments and products"

"We offer it to our clients in two options-
On its own as a 45minute treatment with extended massage for $65 OR paired with another treatment as a 30minute treatment for $50-both are equally popular and seen as good value for money"
Michelle Pape -Beauty Therapist

Pure Hair Pure Body

Suzi™
"Our Suzi™ experience at Pure Hair Pure Body is unique as it has its own room and is controlled by the operator with lighting sound and air temperature. As it is in its own room away from the rest of the salon, it makes it a very personalised and specialised service a very different experience of getting your hair shampooed and conditioned and treated with either protein or moisture based infusion treatments that Suzi™ compliments.

The jets feel fantastic on your scalp with total control of intensity and frequency of treatment. It is very personal and therapeutic for both client and stylist.

Water therapy is the big selling point to our clients as it always has a calming effect on all of us. The level of comfort to the client and operator from the start to the finish is a total focus and Suzi™ always exceeds the expectation of both client and operator. The sound of water is very therapeutic and clients love it.

The ability for the Suzi™ to have a fully programmable setting and manual override for heat and steam sensations instantly means time just always passes quickly when having the treatment of Suzi™.

Clients are just amazed at the overwhelming feeling that Suzi™ and I give (what a team; Suzi™ & Peter at Pure Hair Pure Body)

beyond™
"beyond™ has a very pampering effect on our male and female clients. A very relaxing chair and recliner is a great total finish to the experience of beyond™.

It is extremely hygienic and that's a huge positive after all our research on foot spas shows cross contamination to be one of the biggest issues with OHS. Another huge OHS issue in the workplace is lifting of heavy objects. The design of beyond™ ensures that there is no lifting of heavy water containers by any of our employees or operators.On top of this beyond™ has a great height for the therapist to work on without bending or sitting too low for the service performed.

NO water wastage means that both the operator and client don't have the pressure of contributing to the water shortage & restrictions.

There is nothing like the levels of pressure beyond™ gives with the hydro tub.

Very user friendly and ease of cleaning the beyond™ helps assist with a quick and hygenic turnaround time

There are a number of reasons why we decided to work with HydroCo equipment. Being Australian made was a big issue for us as we knew that service would be second to none. The finish of each piece of equipment has a very soft, inviting presence, the beyond™ looks intriguing and state of the art without a futuristic overtone.

After extensive research, HydroCo was considered the best because of several outstanding reasons:

  1. It takes into consideration the environment with water conservation the Suzi™ and beyond™ very effectively minimize water consumption.
  2. The ergonomics of the operator and ease of operation of all equipment.
  3. The quality finish and more importantly the quality of all the underneath nuts and bolts and hoses and every other part is fail proof ..that's very crucial to any business to rely on.
  4. The aftermarket support doesn't stop after you have spent your $$$$$.
  5. HydroCo is a very passionate and forward thinking companyAhumble in their equipment that speaks for itself.
  6. After spending over 3/4 million dollars on relocating to a 400sq meter premises, the fit out we needed to increase the quality and standard our clients expect from Pure Hair Pure Body saw HydroCo fit the market.

The high-end professional state of the art and point of difference equipment made it clear that it was natural progression that Pure Hair Pure Body & HydroCo compliment and grew together.
Peter El Chaar, Director – Trichologist, Pure Hair Pure Body

Radisson Treetops Life Spa

"HydroCo Suzi™ has been a fantastic addition to the team at Radisson Treetops Life Spa, Port Douglas. She is a great team player, well presented, reliable, hard working and highly skilled in her field. She brings a smile to our client's faces with her first few moves then you watch as the client relaxes into her arms and drifts away someplace else. Whether it be a 3 minute finishing service following a spa treatment, a 45min intensive hair spa with steam while enjoying a manicure and pedicure, or a shirodhara treatment, Suzi™ delivers a fabulous treatment every time. She has the ability to transform clients in a matter of minutes. She also has the ability to transform therapists in a matter of minutes as she takes the pressure off. We love Suzi™, and the word from our guests…that was the best, when can I do it again?"
Deb Turnbull

 

ASpa

ASpa is proud to count HydroCo as one of its members, as a supplier they not only support the industry with innovative technology through the equipment that they manufacturer. HydroCo has also been willing to share their knowledge and expertise in the area of water and energy saving to benefit of the ASpa members and their business’s, assisting the spa industry as a whole in becoming smart with their use of water.

Susanne Nelson
ASpa President

1to1 Beauty Therapy Training

Quality is a word, rarely applied to the manufacture of equipment for the Salon or Spa, yet  Hydroco is one of those exceptions.  Having visited their showroom at Seaford in Victoria recently, I saw first hand the construction and quality control of Hydroco products, and there is no question that this is quality manufacturing.

The creator of Hydroco Experience Centres, Brian Gay, has become an icon to Spa’s around the world.  Rarely do you see such enthusiasm, imagination and vision reflected in products made for our industries. Not to mention Brian’s fastidious care on selection of sound materials (e.g brass fixtures instead of cheap alloys); his design and construction plus quality assurance procedures during manufacture are impressive.

When selecting equipment for the Spa or Salon it is important not to purchase something which is already outdated before it leaves the showroom, or worse something which does not endure continued use. Either is an unlikely event, while Brian’s innovative ideas become reality. Hydroco has developed almost every conceivable pleasure centre for clients who, always want to take their Spa experience one step further.  A word of advice to any Spa owner seeking to replace or update equipment, consider Hydroco equipment first where neither the experience nor the quality where off.

Jeannie Chapman
1to1 Beauty Therapy Training.

Australasian College of Natural Therapies

“Australasian College of Natural Therapies is a world leader in the fields of natural therapies, beauty therapy, spa, sport and fitness education.
 
As we take care of our bodies we must also take care of our planet and I congratulate Brian Gay and HydroCo on the development of their exciting water-saving technologies. HydroCo’s commitment to developing leading-edge spa technology combined with amazing water efficiencies shows Australian innovation at its very best.
 
Danny Bielik
Managing Director
Australasian College of Natural Therapies

True-Solutions

Hydroco is the much prefered spa equiptment supplier to True Solutions best
of the best Spa Universe salons and spas.

Mandy Gray, True-Solutions

1to1 Beauty Therapy Training

Quality is a word, rarely applied to the manufacture of equipment for the Salon or Spa, yet  Hydroco is one of those exceptions.  Having visited their showroom at Seaford in Victoria recently, I saw first hand the construction and quality control of Hydroco products, and there is no question that this is quality manufacturing.

The creator of Hydroco Experience Centres, Brian Gay, has become an icon to Spa’s around the world.  Rarely do you see such enthusiasm, imagination and vision reflected in products made for our industries. Not to mention Brian’s fastidious care on selection of sound materials (e.g brass fixtures instead of cheap alloys); his design and construction plus quality assurance procedures during manufacture are impressive.

When selecting equipment for the Spa or Salon it is important not to purchase something which is already outdated before it leaves the showroom, or worse something which does not endure continued use. Either is an unlikely event, while Brian’s innovative ideas become reality. Hydroco has developed almost every conceivable pleasure centre for clients who, always want to take their Spa experience one step further.  A word of advice to any Spa owner seeking to replace or update equipment, consider Hydroco equipment first where neither the experience nor the quality where off.

Jeannie Chapman
1to1 Beauty Therapy Training.

Australasian Spa Association

"Innovative, reliable, quality and attention to detail all come to mind when I am asked about Hydro Co. Their equipment was borne to cater for the needs of the Spa Market and this is certainly meet by the fantastic range that they offer, all resulting in easy to clean efficient equipment that assists the spa in delivering a great guest experience".

Susanne Nelson - President - Australasian Spa Association

"Having been involved in the Spa Industry for several years now HydroCo is one company that I have had many interactions with. As an operational spa manager their training and support has been second to none! As an industry advisor their innovation beyond all others has lead me to recommend and chose their equipment countless times! As a spa association member their industry support is recognised globally!"

"HydroCo is a leader in water conservation based therapy and I am exceptional proud to be witness to their contribution to the global spa industry."

"Brian Gay is an innovator beyond compare….I have learnt a tremendous amount about equipment design and water conservation, this has been invaluable knowledge with my growth in the Spa Industry."

Vanessa Gay – Director – Spacareers
Vice President – Australasian Spa Association

Aveda Institute – Beauty Basics USA

"On behalf of Beauty Basics Inc., I would like to thank you and your organization because we purchased two Hydrotone tubs with Vichy showers for our Aveda Institute - Houston (one of our seven Aveda Institutes) and we are very pleased. The tubs far exceeded our expectations because of the ease of use and multi-functionality.

Also, the customer service that you have provided has been by far one of the best customer service experiences that I've encountered since dealing with the vendors while building this new school. I look forward to a continued relationship and thank you again for all of your assistance."

Crystal Cormier, Director of Spa Development, Beauty Basics Inc

Decleor

“HydroCo has educated our therapists to get the most from our equipment. Quality and service is an obvious priority with HydroCo. ”
Melanie Schmidt - Vice President of Spa Development & Education

DRP Architects

"As an architect who specializes in Spa and Wellness we are constantly struggling, to not only find professionals willing to provide knowledge, expertise in their filed, combined with back-up support but most importantly a good product. Over the past 8 years we have found only one firm who seem to offer all these attributes and this is HydroCo. When designing spas facilities we must be able to contact such suppliers and have an immediate response to all types of issues and questions.

For example:
'can we alter the equipment to locate pumps in other location not under the spa',
'can we have it in a different colour',
'can we have extras such as more lights'
The answer always seems to be Yes,

The other major problem is the technical side. Part of our roll as architect is to be able to supply enough information to the builders, plumbers, electricians etc so they can install and fit-off the equipment without problems. HydroCo issue a concise specification document which we are able to include with all our plans, making for a simple installation process.

In short to have a product that is reliable, that we feel confident in recommending is a valuable asset for an architect, combined with the fact HydroCo are prepared to think outside the square and go the extra mile, results in a very unique end product for the spa user."

Guy Tulloh - Director, DRP Architects
B.ARCH, B.P.D

Jurlique

“An extensive range of equipment and services that HydroCo presents so well. We enjoy working with them on an international basis.”
Thora Klein - Director of Retail & Human Resources

Li'Tya

“Honest and accommodating - we recommend HydroCo as our premier source of equipment.”
Gale Heron - Managing Director

Phytomer

“HydroCo is an innovative, reputable organisation that has over the years continually proven its honesty and reliability."
Lenette Casper - President, Phytomer Corporation

 

Hydrotone Thermal 3i
After experiencing One Hour Hydrotherapy Treatment:

“It was fantastic! I’m so relaxed. I cant’ believe a whole hour has floated by so quickly, it was amazing! “
Sarah 22 – Customer, Heaven on Earth Day Spa

Hydrotan

What clients are saying about Hydrotan….

“I have tried spray tanning before but didn’t like the orange undertone and the sometimes uneven, patchy appearance. But after using Hydrotan, I have a natural golden colour that isn’t blotchy at all- and it lasts up to 7 days! I also liked that the solution was odourless-it didn’t smell like the others, and didn’t rub off on my clothes, so I can use it before special occasions without damaging my outfits. No-one could tell my tan wasn’t from the sun, people kept telling me that I looked really healthy. Hydrotan is the best spray-on tan I have had.”
Bernice Kerst, 21

“I really enjoyed the privacy of the Hydrotan booth- there wasn’t a stranger up close spraying me with a gun! I also liked the recorded voice prompt that instructed me what to do throughout the process. It was very straight forward to follow. I didn’t have to stand in any strange positions, just turn a circle in 8 seconds- it is so easy! I also really liked the short period of time that I had to be in the booth, it made me very comfortable. In the past I, have been sprayed by an operator using the hand-held gun, but it has taken up to 35min. I have also used other spray booths and they have still taken minutes to spray me, but Hydrotan tanned me in just a few seconds. It’s so fast and comfortable to use.”
Michelle Brown, 29

“I used to tan at the Beach and use solariums, but with the growing concern of skin cancer and the suns damaging effects, I really like that Hydrotan is a UV Free tan. It is completely safe and controlled, and doesn’t dry out my skin like using the solarium or tanning outdoors. I enjoy the process of exfoliating and preparing my skin for the Hydrotan, and afterwards my skin always feels healthy and moisturised…and looks great too!”
Claudia McCarthy, 25

“My wife and I decided to escape the Melbourne winter for a holiday and visit friends in sunny Queensland. We were looking forward to enjoying the beach, but were worried about standing out because we were both so pale. My wife had a Hydrotan two days before we departed and looked great. So I thought, why shouldn’t I have one? I’ve never had a spray tan before, but I was in and out of the booth in a few seconds- it was so fast and easy. My skin became a golden brown overnight. It looked fantastic. We were as brown as our friends who live in Queensland! As the tan eventually wore off over around 7 days, we were naturally becoming darker underneath. It was the perfect way to start a holiday”.
Paul Entwistle, 32

“As far back as I can remember, I have enjoyed sun baking at the beach, and more recently have had the occasional solarium. I had a Hydrotan and was surprised at the rich golden colour- and no tan lines! I still go to the beach and enjoy being out in the sun, but have now incorporated a UV-Free spray tan as part of my beauty routine for a natural, healthy glow”.
Lisa Blackwell, 28

“I have very fair skin, and have always had to be very conscious of the sun, always avoiding exposure to UV-Rays and their harmful effects. As I’ve always wanted to be brown, I tried many different brands of instant tan, but it always looked unnatural and didn’t seem to suit my light complexion. A friend told me about Hydrotan and said she had used the booth a number of times and said that it was different than all the others. I had doubts, particularly as I have a different skin type to my friend, but I thought I would give it a try. Well, I couldn’t believe it. The morning after visiting the salon, I woke up to find that my fair skin had become a deeper, healthier colour. Despite my fair skin, it looked completely natural! I strongly recommend Hydrotan to people of all skin types.”
Fiona Simmonds, 25

HydroCo would love to hear your feedback, contact us